RSA – Responsible Services of Alcohol

The RSA Certificate - SITHFAB009A Responsible Service of Alcohol is a required qualification if you want to work in a bar or any place serving alcohol – e.g. Flight Attendants, Bar, Hospitality, Restaurant and Catering staff.

Volunteers serving or supplying alcohol will not be required to hold a current RSA training course certificates if performing duties under one of the following license categories:

• Community club license
• Community other license
• Community liquor permit
• Restricted liquor permit

What do you learn?

• Legal requirements of the service, sale and promotion of alcohol in Queensland
• Harm minimisation and duty of care
• Anticipating problems and managing patrons
• Advise patrons on “standard drinks” and the effects of alcohol
• Assess and monitor the levels of intoxication of patrons
• Provide a range of options to assist customers to drink within appropriate limits
• Knowing the reason for refusing service to intoxicate customers
• Skills to detect and prevent under-age drinking
• Refusing service and assisting intoxicated customers

To book your place in the next course contact your local campus:

Robina, Gold Coast Campus

or

Hervey Bay, Wide Bay Campus.